Giant Eagle - Store Locator

The existing store chooser experience on both web and app platforms lacks depth and fails to provide comprehensive store details, limiting users from exploring store-specific amenities, services, and departmental information.
We started by aligning its visual design with the newly revamped UI within the design system. This redesign encompasses improvements in store listings, enabling users to search by zip code, and filters for identifying stores offering curbside pickup and delivery services.

Additionally, we introduced a Store Details Page offering a comprehensive overview of selected stores. This page features essential information such as store directions, name, location, hours of operation, contact details, and a list of amenities, department details, and services available at the selected store.

Ultimately, the revamped Store Locator and Store Details Page elevate the overall user experience, fostering convenience and clarity for customers seeking store-specific information across both web and app platforms.

Role:

Principal Designer - Led a team of Product Designers, Visual Designers and UX Researchers & Strategists

*Please note that due to confidentiality agreements, some proprietary information related to certain projects may be limited in this portfolio. For more details on specific projects or experiences, feel free to inquire, and I'll be glad to provide additional information where permissible.

Features

With the store locator features, users can:

Search for store locations using a zip code search, or enable location services to find locations within their area

Find stores that offer curbside pickup & delivery, as well as view details of next available time-slots for pickup and delivery.

Select a default store, where the user can do their online shopping

Find store details, such as amenities, hours of operation, department details

Additional Screens

There are some edge cases and additional details to flows that designers always need to consider

© 2024 by Sotera Costello